Why Choose Customer Focus?

Problem #1 I don't get many visitors to my website

How Customer Focus can help

Our websites are naturally search engine friendly, with product titles appearing in the web address and auto-generated sitemaps. You can also optimize your site to focus on an industry, product range or area.

This gives you a much better chance of attracting new visitors from search engines, and our approachable education program (live webinars, videos and help sheets) will show you how.

How Customer Focus can help

In the promotional product and sign industries, it’s not really about what you sell, it’s why you sell it. Your website needs to reflect your passion, professionalism AND product.

That’s why we provide unique, fully customizable sites that tell your story, and communicate your brand values, adding so much more value to your business.

Problem #2 I don’t get any inquiries or orders
from my website

Problem #3 I’m struggling to compete with
online price-cutters

How Customer Focus can help

Today, the power is all in the buyer’s hands. You can either win their loyalty by utilizing CRM software to anticipate their needs, and company stores to deliver a personalized purchasing experience.

Or, you can feature regular special offers, coupon codes and promotions which hopefully open the door to a longer term relationship. Either way, Customer Focus has the tools you need.

How Customer Focus can help

Not many people can say that when they started out in promotional products, they wanted to spend all day responding to quote requests, chasing up proof approvals, and verifying delivery dates.

So don’t! Customer Focus Ultimate delivers powerful project management tools, helping you to prevent bottlenecks, act faster, and reduce re-keying, so you can get back to what you love.

Problem #4 I spend so much time on admin,
I’ve forgotten why I love this industry

Our customers mean the world to us

You really do. Our success as a company is entirely dependent on your success, and we never get complacent.

Prime Resources

Prime Resources

The tools and services that Customer Focus have introduced to the industry help both distributors and suppliers to drive improved customer service and operational efficiency.

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PromoCity

PromoCity

Because of Customer Focus' back end order management system, website functionality, e-commerce capabilities, supplier base and incredible customer service, we have been able to streamline our business and add additional margins to the bottom line.

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Printworks.cc

Printworks

Hats off to your entire marketing team! They're patient, well intentioned, very qualified and because of their effort not only is our website and visitor experience much improved, I’m better and our team is better!

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