Customer Focus provides a range of Cloud-based Ecommerce, Enterprise Resource Planning, Customer Relationship Management and web-based solutions to both suppliers and distributors operating in the promotional products industry.
Customer Focus also provides information services to the industry including product data flow between suppliers and independent distributors.
We have been working with leading US distributors since 2007 to help reduce costs, win more orders, and improve their customer service.
The Power Behind Your Business
Utilising the latest technology and over ten years’ experience providing technology solutions, Customer Focus Ultimate (previously called Trade Only VISION) is our flagship software package for small to medium sized distributors. Offering a seamlessly integrated client facing eCommerce website, our packages offer exceptional value for money and will help you grow your business.
For suppliers we offer the unique GATEWAY, the smarter way to maximise your market share. This online product management system not only allows you to give your customers instant product updates, it also allows you to create bespoke price lists in seconds. Orders received from distributors using Customer Focus will also appear on the GATEWAY, allowing you to offer immediate order status updates and dramatically reduce the number of calls you take checking progress.
You'll be able to track the success of your marketing campaigns using our sophisticated analytics package which shows you how many distributors are checking out your products, and much more.