Rain City Promotions Use Customer Focus

Rain City Promotions Use Customer Focus

Rain City Promotions

Industry:

Promotional Products

Customer Focus Package:

Customer Focus Ultimate (eCommerce Website with full order management solution)

Software previously used:

Sage

“Our previous website was extremely cookie cutter and frankly more expensive than the one Customer Focus offers.”

Jedd Parker
President of Rain City Promotions

 

Challenge:

Rain City Promotions, a company which specializes in customized promotional products, was seeking to improve their website to stand out from the competition. Having used Sage in the past, they felt their website did not reflect who they were as a company.

 

Solution:

The client selected Customer Focus Ultimate to meet their needs. Our experience building customized websites and eCommerce solutions gave them confidence that our team of experts would be the solution they were looking for.

With a wide array of templates, and a clean look and feel, Rain City Promotions found Customer Focus’ services to be diverse, professional, and provided them with much more flexibility in the setup when compared to their previous solutions provider.

 

“Something else we found refreshing was Customer Focus’ no pressure selling approach. When you have a good product you don’t have to twist people’s arms, you just have to show them who you are and the solutions sell themselves.”

says Parker

 

Results:

The perception of Rain City Promotions Company in the market has improved since adopting their new Customer Focus built site, having received numerous compliments from both new and existing customers. Their website now reflects who they are aesthetically, and who they are as a company.

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