Everything you need to sell promotional products.

Trade Only has changed to Customer Focus!

Why? Customer Focus better reflects our company ethos. You – your needs now, and your need to retain a competitive advantage in the years to come – are the reason we exist.

All of our investment in technology, research and development is geared towards providing you with solutions which will help you achieve your goals. If you’re successful, so are we.

Customer Focus is the original name of our enterprise software, and it simply fits.

Trade Only is changing to Customer Focus

PROMOTIONAL PRODUCTS

Customer Focus has everything you need to sell promotional products.

For small to medium sized distributors, our flexible cloud-based software and website packages let you purchase only what functionality you need, with affordable upgrade options.

For larger distributors and suppliers, Customer Focus Enterprise offers a powerful ERP solution for all of your business management needs. It's available with a sophisticated Enterprise level website solution, too.

SIGNS

Get your share of online sign sales, the fastest growing sales channel in the industry.

Our tailored eCommerce solution for signs gives you a shopping cart enabled, SEO friendly website that's ready to start taking orders.

The HTML5 Online Designer puts the power of 20 million images and easy artwork creation in your customers' hands, and delivers print ready graphics for you.

 

Our customers mean the world to us

You really do. Our success as a company is entirely dependent on your success, and we never get complacent.

Orange Promotions

Orange Promotions

Besides the loads of extras included, my web guys were impressed with the Search Engine Optimisation possibilities. To get the system up and running was easy and workability was smooth. I would recommend Customer Focus.

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Proad

Pro-Ad

We were looking for one system to handle all of our key business processes and reduce response times to customers. Customer Focus Enterprise was the only software that fulfilled all of our requirements.

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Thinkprint European Solutions

Thinkprint European Solutions

Customer Focus puts us in touch with key distributors and helps to bring in new business. It offers a great return on investment.

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We've got your back

Since 2003, Customer Focus has made it our mission to give small businesses the tools you need to compete for big business.

But we know it's not enough to just have the tools; you have to know how to use them. We offer free telephone support and educational webinars to help you succeed, and our blog offers an important educational resource for all customers. Enjoy!

Why Aren't More Women Managers?

Why Aren't More Women Managers?

I left school at 16 and got my first job as an office junior working at a small promotional products supplier company called Product Source. My boss and all the other senior management team were male (I say “were”, not because they are no longer male but because I was referring to the historical team – thought I should clarify that point before we start any rumours).

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What marathon running taught me about business

What Marathon Running Taught Me About Business

I’m 18 miles into my first ever marathon, and walking. I’m aware that by walking, I’m kind of missing the point, but the heat, hills and distance are taking their toll. No one, I’m thinking to myself, could run up this hill, just now.

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How can I stop my customers from price shopping?

How can I stop my customers from price shopping?

What is a technique that you can use to deal with price shopping? The majority of my customers are only looking for the cheapest price and don’t seem to put much value on customer service or loyalty.

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How to build successful company stores

How to build successful company stores

Company stores are no longer the preserve of the very largest clients - they can be set up so quickly and affordably that you could almost build one for every client you have!

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